Worldtek offers a comprehensive list of technical and customer services designed to increase efficiencies for all aspects of the travel experience, including lowest fare search, self booking solutions, quality control, MIS collection and distribution, and travel security.
It is Worldtek’s goal to provide each corporation with the appropriate balance of service and automation to align a company’s travel decisions with their culture and cost containment objectives.
A sample of our services are as follows:
Pre-Trip
Traveler |
Corporation |
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|
Profile Management |
Traveler profile application ensures traveler information and payment information is always accessible |
Accepts electronic feeds to automatically update profiles |
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Health & Safety Advisories |
Informs travelers when travel to certain destinations is not advised because of health or safety issues |
Informs travelers when travel to certain destinations is not advised because of health or safety issues |
|
International Documentation |
Passport and visa requirements advisory |
Assures companies their travelers wont depart the USA without appropriate documentations |
|
Self Service Traveler Tools |
Traveler access to Maps, Hotel Directories, Weather, Airline Delays, and Flight Changes via Blackberry or Mobile Phone |
Helps corporate employess better prepare for their trips |
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VIP Services |
Service whch monitors the travel arrangements from time of conception until the traveler returns home |
Customised process to help ensure executives make the most of their time |
Point Of Sale
Traveler |
Corporation |
|
|
Automated Quality Control |
Ensures traveler’s record is error free |
Enforces corporate policy while ensuring accurate data is captured for reporting |
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Web Enabled Fare Search |
Seaches multiple web sites to assure lowest fare has been obtained |
Guarantees dollars are not lost due to Internet fares |
|
Low Fare and Seat Search Tool |
Searches for lower fares and preferred seats up to 4 hrs prior to departure |
Assists in lowering overall travel cost |
|
Automated Approval Process |
Prohibits out of policy travel, unless prior approval received |
All data is accumulated for reporting purposes helping manage policy decisions at the point of sale |
|
Self Service Booking Tools |
Allows travels to book on-line in a managed environment |
Lowers the overall cost of booking travel |
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Non RefundableTicket Tracking |
Alerts travelers when a non-refundable ticket is on file |
Assures corporations that tickets are reused or exceptions reported |
|
Vendor Contract Management |
Influences traveler behavior through availability |
Allows the corporation to manage contracts and control behavior |
|
Toll Free 24/7 Service |
Provides travelers with consistant service 24/7 365 days a year |
Enables corporations to consolidate all travel to one reporting source |
|
Traveler Assistance Program |
Provides professional emergency assistant when enroute, 24/7 |
Fulfills corporate responsibility |
|
Enroute Tracking Systems |
Offers Traveler’s peace of mind knowing family and friends can locate them in case of emergency |
24/7 tracking of all travelers for security purposes |
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Online Confirmations |
Itinerary and invoice details via email, Blackberry, Cell phone, etc. |
Stores iitineraries and invoices for easy access |
Pro Active Management
Traveler |
Corporation |
|
|
Account Management |
Assures prompt responsive sevice is delivered |
Whether dedicated or shared, your account manager will create a busness plan that aligns your travel decisions with your companies culture and goals |
|
Vendor Negotiations |
Helps ensure lower fares |
Provides corporations with competitive market discounts |
|
Expense Management System |
Prepopulates all credit card data to expense forms |
Automates the tracking of Tand E expenses and simplifies the reconciliation |
|
Hotel Assistance Program |
Offers on line directory of hotel program |
Automates the hotel booking process, provides reporting and guarantees competitive rates |
|
Corporate Web Portal |
Provides one stop shopping for all their travel needs |
Consolidates all traveler data (profiles, booking tools, policies etc. into one location |
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Reporting tools
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Invoices and credits accessible on line |
Management reports available via the web, desktop or via electronic transfer |
