Terms and Conditions Pertaining to Itineraries
Please check your documents when you receive them. Call if you have any questions.
RECONFIRMATIONS: Domestic – We recommend that you reconfirm all flights prior to departure and at each point of stopover. This will give the airline opportunity to keep you advised of any changes that may have occurred in your flight. International – You should reconfirm continuing or return reservations at least 72 hours prior to flight time at each point of stopover or your reservations may be canceled.
CHECK-IN: We suggest the following check-in times. Domestic – 1 hour prior to departure. International – 2 hours prior to departure. Note: Check-in later than these times could result in denied boarding.
OVERBOOKING: Airline flights may be overbooked. A person denied boarding on a flight may be entitled to a compensatory payment. The rules for denied boarding compensation are available at all ticket counters.
CHANGES OR CANCELLATIONS: To change or cancel your flight itinerary, call this travel agency. If canceling, return the unused tickets to us for possible credit or refund where applicable. If you are traveling on an electronic ticket, and you don’t board your flight for any reason, you must call this agency or the airline immediately. This is very important for refund purposes. Most special, excursion, and discount tickets have various travel restrictions and actually carry a significant penalty for change or cancellation. Many are nonrefundable; where penalties apply, they can usually exceed the (remaining) value of the ticket. Be sure you understand these restrictions. If you change your plans en route, try to work with this agency so that our database and reporting tools are updated with all changes. If you must work with the airline, ask them to apply the value of your unused ticket toward the purchase of a new ticket. If a refund is due, obtain a receipt from the airline. If you are holding guaranteed hotel reservations that you may wish to cancel, notify the hotel as soon as possible. Deposits and prepayments are subject to the hotel’s cancellation policy.
INSURANCE: Airline and other travel suppliers’ insurance for baggage may have limited coverage. Your personal insurance may not adequately cover losses incurred by cancellation, accident, illness, or stolen or damaged property. We strongly urge you to purchase additional insurance to cover such risks.
LOST TICKETS: Lost, stolen, or destroyed tickets must be paid for until refund is obtained from the issuing airline, subject to an airline imposed service charge.
PREPAID TICKETS: If your travel arrangements involve a request for prepaid airline tickets, picked up by the passenger at an airline counter, please note that most carriers require a mandatory nonrefundable service charge. We appreciate your understanding of this charge imposed by the airline, and not by our office, in order to provide this service.
PHOTO ID: Increased airport security regulations now require that all passengers present positive photo identification (such as a driver’s license or passport) before boarding an aircraft.
This travel agency (“Agent”) is acting as an agent for others (“Suppliers”) in selling travel related services, or in accepting reservations or bookings for services that are not directly supplied by Agent (such as air and ground transportation, hotel accommodations, meals, tours, cruises, etc.). Agent, therefore shall not be responsible for breach of contract or any intentional or careless actions or omissions on part of Suppliers that result in any loss, damage, delay, or injury to you, your companions or group members. Unless the term “guaranteed” is specifically stated in writing on tickets, invoice, or reservation itinerary, Agent does not guarantee any Suppliers’ rates, bookings, reservations, connections, scheduling, or handling of personal effects. Agent shall not be responsible for any injuries, damages, or losses cause to any traveler in connection with terrorist activities, social or labor unrest, mechanical or construction failures or difficulties, diseases, local laws, climatic conditions, abnormal conditions or developments, or any other actions, omissions, or conditions outside the Agent’s control. Traveler assumes complete and full responsibility for, and hereby releases Agent from, any duty of checking or verifying any and all passport, visa, vaccination, or other entry requirements of each destination, and all safety and security conditions of such destinations, during the length of the proposed travel. By embarking upon his/her travel, the traveler voluntarily assumes all risks involved in such travel, whether expected or unexpected. Agent is not responsible for cancellation of any service/s and/or refunds from any supplier or carrier that may cease operations. Traveler is hereby warned of the above risks as well as possible travel industry bankruptcies and medical and climatic disruptions, and is advised to obtain appropriate insurance against them. Traveler’s retention of tickets, reservations, or bookings after issuance shall constitute a consent of the above and an agreement on his/her part to convey the contents hereto to his/her travel companions or group members.
NOTICE OF INCORPORATED TERMS
Effective January 1, 1983, this notice forms part of the conditions of contract between the airline and the passenger. If there is any inconsistency between the incorporated terms described below and the terms and conditions in the passenger’s ticket, these incorporated terms govern.
Air transportation to be provided between points in the U.S. (including overseas territories and possessions) is subject to the individual terms of the transporting air carriers, which are herein incorporated by reference and made part of the contract of carriage. Foreign air transportation is governed by applicable tariffs on file with the U.S. and other governments. Incorporated terms may include, but are not restricted to:
Limits on liability for personal injury or death.
Limits on liability for baggage, including fragile or perishable goods, and availability of excess evaluation coverage.
Claims restrictions, including time periods in which passengers must file a claim or bring an action against the air carrier.
Rights of the air carrier to change terms of the contract.
Rules on reconfirmation of reservations, check-in times, and refusal to carry.
Rights of the air carrier and limits on liability for delay or failure to perform service, including schedule changes, substitution of alternate air carriers or aircraft and rerouting.
You can obtain additional information on items 1 through 6 above at any U.S. location where the transporting air carrier’s tickets are sold.
You have the right to inspect the full text of each transporting air carrier’s terms at its airport and city ticket offices. You also have the right, upon request, to receive free of charge the full text of the applicable terms incorporated by reference from each of the transporting air carriers. Information on ordering the full text of each air carrier’s terms is available at any U.S. location where the air carrier’s tickets are sold.